Eco Bay Hotel

Payment Information

No show charge or cancellation penalties according to the policy will be automatically charged to the credit card entered to generate the reservation.

At check-in, guests must present a photo ID and the credit card used on the website for full payment or guarantee payment.

General Policies

(1) Cancellations:

  • The deadline to cancel without penalty starts at the beginning of the check-in day. For example, if check-in is on January 1 and the policy allows cancellations up to 2 days in advance, the cancellation must be made by 11:59 pm on December 29.
  • Exceptions may be considered, subject to prior approval by the hotel.

(2) Early Departure or No Show:

  • Early departure or no show will result in cancellation and 100% penalty.
  • Exceptions may be considered, with prior authorization from the hotel.

(3) Reservation Modification:

  • "Non-Refundable" reservations do not allow date or name changes.
  • Extending the reservation means extending the original policies and restrictions.
  • Exceptions may be considered, with prior authorization from the hotel.

(4) Refunds:

  • No refunds will be issued for late check in or early check out.
  • In flexible reservations with full or partial refund cancellations will be processed within 10 business days after the corresponding request and confirmation.

(5) Important:

  • Extensions of stay require a new reservation.
  • All guests must be registered correctly at the time of making the reservation, otherwise additional costs may be incurred at check in.
  • We do not guarantee availability of accommodations in the same property for additional guests.
  • Guests under 18 years of age may only check in with a parent or guardian.
  • Price does NOT include applicable hotel service charges, optional incidentals charges (such as mini-bar snacks or phone calls, etc.) or regulatory surcharges. The hotel will assess these rates, charges and surcharges at the time of check-out.

Force Majeure Policies

  • Natural Disaster:
  • Certificate for return valid for nights not used within 1 calendar year.
  • Not transferable or redeemable for cash.
  • Subject to availability and restrictions.
  • Natural Disaster Alert:
  • No penalty for change of dates within 72 hours of alert.
  • No Shows:
  • No penalty from the issuance of the alert until 5 days after hotel normalization.
  • Early Departure:
  • Early departure without penalty, receiving certificate for unused nights, valid for 1 year.
  • Rescheduling:
  • Original rate guarantee for travel within 1 year of original date.
  • Must reschedule within 30 days after natural disaster, seasonal restrictions apply.
  • Policy Changes:
  • Policy is subject to change without notice.

Our Guests

About us

Eco Bay Hotel Bahía de Kino

Leaving the city to stay at EcoBay Hotel is a unique experience, you have everything you ever wanted in one place, We offer the best stay, perfect for coexistence and family fun.